Terms & Conditions

1. Overview

Your privacy is very important to Total Air Service Limited and we understand how important it is to you. We want you to feel safe when visiting our websites or using our services and are committed to maintaining your privacy when you do. We require our employees and partners to maintain confidentiality in accordance with applicable data protection laws.

This privacy notice sets out the basis on which we process any personal data we collect from you, or that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data.

This Privacy Notice can be changed over time to comply with law or to meet our changing business requirements. The most up-to-date Privacy Notice can be found on our website. 

For the purposes of the General Data Protection Regulation, the Controller is Total Air Service Limited, AirAsia (from now on referred to as "Total Air Service Limited", "we", or "us").

Total Air Service Limited has adopted an ‘opt-in' policy where you can decide whether you would like to receive our offers. You may submit a request to withdraw your consent at any time by contacting Total Air Service Limited or by logging on to your online account with Total Air Service Limited where you find managing your marketing preferences.

2. Definitions

By "Personal Data" we mean any information relating to an identified or identifiable natural person.

3. When does this privacy notice apply?

This Privacy Notice applies to the processing by Total Air Service Limited of all Personal Data we gather or use in connection with your relationship with us as a customer or potential customer of our airline, when you use our website, www.totalairbd.com (from now on referred to as our "Website"), our mobile apps (from now on referred to as our "Mobile Apps"), services provided by us or others acting on our behalf (including when you travel with us) and when you interact with us. We will only use your Personal Data in accordance with this Privacy Notice.

4, Who is responsible for your Personal Data?

4.1 Total Air Service Limited is responsible for the processing of all Personal Data described in this Privacy Policy. In this Privacy policy we explain what Personal Data we process and for what purposes, and to which persons or entities the Personal Data will be provided. 

4.2 Our Website and Mobile Apps may contain links to enable you to visit third-party websites, mobile sites and mobile applications which are governed by their own privacy policies. Please note that we do not have any control over these and are not responsible or liable for the protection and privacy of any information that you provide whilst visiting those sites.